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REFUND AND RETURN POLICY

On-line shopping
On-line shopping is covered by Legislative Decree no. 206 of 6 Sep. 2005 and Legislative Decree no. 70 of 9 Apr. 2003.

Your right to cancel (Consumer Code)
In compliance with article 64 and following articles of Legislative Decree  206/2005, you have the right to cancel the contract - without any penalty and without specifying the reason for the cancellation - within ten days, by sending a notice of cancellation in writing by registered letter with return receipt. The notice may also be sent, within the same time limit, by telegram, telex, e-mail or fax, provided that it is confirmed by a registered letter with return receipt within the following 48 hours.
The notice must be sent to:
STAR DUST ITALIA S.p.A.
VIA DI TOR SAPIENZA 211
00155 ROME - ITALY
You must return the goods at your cost within ten days from their date of delivery. We will refund  you the amount paid by (INSERIRE MODALITA’ DI RIMBORSO) within ten days from receipt of the goods, provided that they are not damaged.

100% money back guarantee
We undertake to replace any item of the shipment that does not match our description, is damaged or different from the ordered one or to refund, on request, the amount paid,  provided that you return the goods within ten days from receipt.

Product warranty
Under article 128 and following articles of the Consumer Code, our products are covered by a two-year warranty.

Payment
Payment must be made via Paypal.

Shipping costs
Shipping costs are variable and depend on the weight of the goods to be shipped (from € 9.00 upwards - link alla Tabella – da tradurre). The shipping costs are added to your order during checkout.

Shipping is FREE for orders of € 49.00 and over.
Placing an order of € 49.00 and over entitles you to a 50% discount on two additional items (of a minimum value € 25.00) and to free shipping.

Price transparency
Each product data-sheet on our website shows the list price, to which the percentages of discount corresponding to your position (Star Dust Manager, Star Dust Leader, Star Dust Customer) will be applied.

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